I will put your post here if you present a problem that we cannot reproduce, i.e. something that seems to be specific to your set up or project. In these cases our support department will be much more efficient in troubleshooting and helping you.
Please contact them at support@projectplace.com
The Quality Backlog contains minor product changes that will benefit a lot of users. This will be re-evaluated at least once a month.
A Business Case contains information about how many users or potential users would benefit from the development as well as the cost of the development itself. This is input for deciding whether the idea should go further to investigation, be refused or maybe be included in the product backlog.
When an idea is moved here it means that we have started looking into solutions for this. Depending on the nature of the idea, the investigation phase could be longer or shorter.
The Product Backlog is our pipe for the coming releases. It's re-evaluated monthly.
Something that is being developed right now. If it goes through the testing it has a high chance of getting released in the next few months.

Karolina Wicksén Jackson-Ward