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Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi Ron,

Thanks for your feedback. The ability to see who has actually created the issue in Projectplace is part of the way we show history (absolute) and will not be changed for Issues as we do it this way consistently throughout the service. I have a few tips for you though to make your and your developers/suppliers lives easier.

1. Give everyone the email address to Issues (you can find it in the inbox tab). That way they can easily send in their own issues without having to log into Projectplace. If they send the issues from the email with which they normally access Projectplace, it will automatically be created by the correct member.

2. You can set up the Issues (as the Project manager) and then assign it to the correct person. Then reassign it again to the person who should be in charge. This way you can track in the history who is the originator of the issue.

Personally I favour option 1 but it is naturally up to you to find the best way for you to work with your project.

Best regards,
Karolina

Comments (1)

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi Ron,

Thanks for your feedback. The ability to see who has actually created the issue in Projectplace is part of the way we show history (absolute) and will not be changed for Issues as we do it this way consistently throughout the service. I have a few tips for you though to make your and your developers/suppliers lives easier.

1. Give everyone the email address to Issues (you can find it in the inbox tab). That way they can easily send in their own issues without having to log into Projectplace. If they send the issues from the email with which they normally access Projectplace, it will automatically be created by the correct member.

2. You can set up the Issues (as the Project manager) and then assign it to the correct person. Then reassign it again to the person who should be in charge. This way you can track in the history who is the originator of the issue.

Personally I favour option 1 but it is naturally up to you to find the best way for you to work with your project.

Best regards,
Karolina

DIMELO - innovation management specialist