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There is a member of my project that is not able to access it. She is set to read and write in all parts of the project, is listed as a member but, when she clicks in the project name, an error screen apears...
She will get in touch with you soon, I think.
She tried from my computer and it didn´t work eighter, so it's not a configuration/hardware problem.
Could you please help us?
Hi Kleber,
Thanks for reporting a problem. I think it's easier for her to call us directly to check what the problem could be. Here you find the details for international support:
http://www.projectplace.com/topnav/Support-Contact/Contac...
Or just send us a mail on support@projectplace.com and we'll get right back to you. It's good to include the email address of the person experiancing the problem and the name of the project she's trying to access.
Best regards,
Karolina
Karolina stated
Kleber posted a new idea

Karolina Wicksén Jackson-Ward
Hi Kleber,
Thanks for reporting a problem. I think it's easier for her to call us directly to check what the problem could be. Here you find the details for international support:
http://www.projectplace.com/topnav/Support-Contact/Contac...
Or just send us a mail on support@projectplace.com and we'll get right back to you. It's good to include the email address of the person experiancing the problem and the name of the project she's trying to access.
Best regards,
Karolina