This idea has been archived, contributions have been disabled 

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Netviewer has been discontinued and replaced with another solution for online meetings

Comments (15)

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi Thomas,

Thank you for your feedback. We are continually in communication with our partner Netviewer about ways to improve the online meeting experience.

Best regards,
Karolina

Netviewer released a version with improved Mac support. In this version Mac users can start as well as participate in online meetings. Unfortunately, we have not yet been given this version for our users but are talking to Netviewer to try and make that happen.

Best regards,
Karolina

Anonymous
Anonymous

Anonymous

Level
0
Score
0

Any progress in this?
I cant even get sound on the Netviewer webinars using Mac, so its pretty much useless.

Hi,

This is the information that we have received from our pertner Netviewer about their roadmap for Mac:
http://www.netviewer.com/en/company/news/artikel/article/...

We have asked if we can obtain this version for our customers but have had no positive reply to that. We will of course continue to try and get this for our users also.

Best regards,
Karolina

Thomas Hartvigsen
Thomas Hartvigsen

Thomas Hartvigsen

Level
0
Score
6

Any progress with this ? I like Netviewer, but the MAC issue is a major show stopper. Can you give any confimation that this upgrade will happen and if so when it is expected.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
0
Team

Hi all,

We are working actively at changing our current netviewer solution to their Saas solution which would enable Mac users to be moderators. Included in this is also a telephone conference room for each session (they charge extra for that) or you could use one of the "free" services for voice conferencing like msn or skype. I have no time schedule for when we will be able to implement it as we are currently in negotiations with netviewer about how this can be solved technically and about the timeframe. But I will keep you updated here.

Best regards,
Karolina

Anonymous
Anonymous

Anonymous

Level
0
Score
0

We are alot of MAC users that are waiting.....

Anonymous
Anonymous

Anonymous

Level
0
Score
0

How is it going with the idea of getting the netviewer upgrade so it works on a Mac and/or change to webbased? Any time for implementation.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Well I guess this is partially under development. Netviewer's new version will allow Mac users to start online meetings. We are trying to work out the implementation of this in our system. Hopefully later this year.

Best regards,
Karolina

Anonymous
Anonymous

Anonymous

Level
0
Score
0

ok, but it is more critical for us that mac users can participate in webinars. With sound and chat function. Will that be in the upgrade that 'hopefully' hapens later this year.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

The new version of netviewer which is planned to be deployed in next release, 5th October, will have chat, video and VoIP for Mac users. I will as usual post more in detail about the changes in the release on my blog http://projectplaceideas.blogspot.com.

All the best

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
0
Team

The latest version of Netviewer which was released for our users on the 5th October has chat, VoIP and video for Mac users aswell. You can now also start online meetings on a Mac

Mark Eaton
Mark Eaton

Mark Eaton

Level
0
Score
0

It's great I can start meetings from my Mac now. However, I don't seem to be able to share just a portion of the screen. Since I have an Apple 27" display, the view that clients see is very small.

Hi Mark,

Thanks for your feedback. As far as I'm aware, the only solution to this is to change you screen resolutions. I will look into it further when I'm in the office and let you know.

Best regards,
Karolina

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Netviewer has been discontinued and replaced with another solution for online meetings

DIMELO - social media platform editor