Karolina Wicksén Jackson-Ward

Karolina Wicksén Jackson-Ward

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1
Score
32
Team

Hi,

Changing the time restriction for log in is not something that we are planning right now. If you are working on a document for a long time you will be asked to log in when you save the document back to projectplace. To try and make things easier it would be beneficial to understand exactly what the problem is.

Best regards,
Karolina

Best regards

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Karolina Wicksén Jackson-Ward
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not right now

Comments (4)

Karolina Wicksén Jackson-Ward

Karolina Wicksén Jackson-Ward

translation missing: en.activerecord.attributes.user.level
1
Score
32
Team

Hi Mark,

The time out is based on a session cookie which you renew each time you log in or create activity through the web browser. It's a security measure to prevent unauthorised people from accessing your project. Having a document open in the Projectplace Plug in does not create activity in the web browser and therefore even if you're working with the document you'll be automatically logged out after a while and need to log in again. To stop the reauthorisation window from popping up again and again, you can just renew the web page (F5) and log in. This will renew the cookie and restart the timer.

Best regards,
Karolina

translation missing: en.activerecord.attributes.user.name
Karolina Wicksén Jackson-Ward
translation missing: en.content.label.creation_date
Karolina Wicksén Jackson-Ward

Karolina Wicksén Jackson-Ward

translation missing: en.activerecord.attributes.user.level
1
Score
32
Team

We are looking into ways of solving this that will not compromise the security. Disabling the auto log-off does not feel like an optimum solution.

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Karolina Wicksén Jackson-Ward
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under investigation
Karolina Wicksén Jackson-Ward

Karolina Wicksén Jackson-Ward

translation missing: en.activerecord.attributes.user.level
1
Score
32
Team

Hi,

Changing the time restriction for log in is not something that we are planning right now. If you are working on a document for a long time you will be asked to log in when you save the document back to projectplace. To try and make things easier it would be beneficial to understand exactly what the problem is.

Best regards,
Karolina

Best regards

translation missing: en.activerecord.attributes.user.name
Karolina Wicksén Jackson-Ward
translation missing: en.content.label.creation_date
not right now
Anonymous
Anonymous

Anonymous

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0
Score
0

I also think the timeout is way to short. I have PP open in my browser the whole day, to get quick access to documents and other relevant information. But I don't sit and reload the page all the time, so almost everytime I switch to my PP tab/browser I have to login again. This makes my work very ineffective and a reason for me to keep as little information in PP as possible.

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Anonymous
translation missing: en.content.label.creation_date
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