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Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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0
Score
41
Team

Hi,

Last release we introduced a login popup which will warn you when you are about to get automatically logged out. You can simply click in the popup to stay logged in.

Best regards,
Karolina

Comments (8)

Hi Mark,

The time out is based on a session cookie which you renew each time you log in or create activity through the web browser. It's a security measure to prevent unauthorised people from accessing your project. Having a document open in the Projectplace Plug in does not create activity in the web browser and therefore even if you're working with the document you'll be automatically logged out after a while and need to log in again. To stop the reauthorisation window from popping up again and again, you can just renew the web page (F5) and log in. This will renew the cookie and restart the timer.

Best regards,
Karolina

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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0
Score
41
Team

We are looking into ways of solving this that will not compromise the security. Disabling the auto log-off does not feel like an optimum solution.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi,

Changing the time restriction for log in is not something that we are planning right now. If you are working on a document for a long time you will be asked to log in when you save the document back to projectplace. To try and make things easier it would be beneficial to understand exactly what the problem is.

Best regards,
Karolina

Best regards

Anonymous
Anonymous

Anonymous

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I also think the timeout is way to short. I have PP open in my browser the whole day, to get quick access to documents and other relevant information. But I don't sit and reload the page all the time, so almost everytime I switch to my PP tab/browser I have to login again. This makes my work very ineffective and a reason for me to keep as little information in PP as possible.

Philipp Rieber
Philipp Rieber

Philipp Rieber

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0
Score
7

I'm getting asked for the password several times per day becaus of a timeout - that's really annoying. There is no "Stay signed in" feature or something else. Everyone here is working on the same machine every day with his own Windows account.

I don't see any security concerns, every webmailer provides such a feature (and a longer timeout btw) and I think emails deserve even more protection. It should be in the responsibility of the user...

Anonymous
Anonymous

Anonymous

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0
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0

+1
Can't see why this has not been implemented

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi,

Last release we introduced a login popup which will warn you when you are about to get automatically logged out. You can simply click in the popup to stay logged in.

Best regards,
Karolina

Anonymous
Anonymous

Anonymous

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0
Score
0

Hi Karolina, is there a way the time period for auto log out can be set by the Administrator or is this a Central PP setting?

Thanks
Shane

DIMELO - social media platform editor