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Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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Team

The idea or feedback is about a previous and now closed beta

Comments (5)

Martin Rosell
Martin Rosell

Martin Rosell

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These issues are kind of hard to "support" when you're off site, but I'll try to give you some hints:

  • Make sure you exit ALL browsers. Shut down PowerTab (right click the icon in the systems tray) as well if you have that installed.
  • Go to the login page as stated in the instructions.
  • Select "Tools" (at the upper right in your browser) and "Delete browsing history...". Under "Temporary Internet Files" click "Delete files...". Under "Cookies" click "Delete cookies..." (for all you IE8 users, be sure to deselect "Preserve Favourite Website Data"). Click "Close" and DO NOT reload the page after this.
  • State your credentials and log in.

That should do it. Please let me know if not.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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Hi Brian,

Thanks for your feedback. I you have emptied you temporary internet files and you still have the old interface, please contact us on support@projectplace.com and we'll help you get started.

Regards,
Karolina

Anonymous
Anonymous

Anonymous

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Hi Team,

Thankyou. Not sure what happened the first 3 times I tried, but it worked this time. Steps I took were the same as you described.

Thanks for your help, and will post further feedback during testing.

Regards
Brian

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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0
Score
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Team

New release candidate of the visual interface will be out very soon. All of you who have tested the new interface beta will automatically get the updated release candidate. Thanks for helping us with the testing and don't forget to give feedback, comment and vote.

All the best,
Karolina

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

The idea or feedback is about a previous and now closed beta

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