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Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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Team

This was implemented in last night's release. We are very curious how you will like it:) Please feel free to test the new functionality and tell us what you think

Comments (22)

Brian Weldon
Brian Weldon

Brian Weldon

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0
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13

The purpose of this request is to be able to email users, either inside or outside project place on issue comments or documents, where that person is not associated with the issue in Project Place. For example, on a Project Place issue, it has email links for the "Creator" and the "Assigned", but many times you want to include another person inside or outside project place for their information.

Per Lundgren
Per Lundgren

Per Lundgren

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0
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72

This is a great idea, and we have been missing this particular function a lot.
However; i also think its important that responses back to that particular issue would have to end up in the actual issue (to keep all the issue-threads intact).

Nienke Lemmen
Nienke Lemmen

Nienke Lemmen

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This is exatly what I have been missing, I hope this will be possible (soon)!

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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0
Score
41
Team

After the business council we feel that we need to understand the needs people have for the issue management tool better. Please those that have voted, feel free to provide us with further explanation of when and how you need this. And also maybe why the current solution is inadequate.

Brian Weldon
Brian Weldon

Brian Weldon

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0
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13

Hi Karolina,

From my perspective, there are 2 examples.

A) I am adding comments or documents to an issue in Project place, and I realise that this particular issue has an affect on another part of the project, but the project team members will not be aware of it, as they are not attached to this issue. So it would be good to be able to have a selection box or similar, where I could immediately connect another Project Place member to this issue, so they receive an email notification of this information. When changing the assigned person on an issue, you can currently only select the "Creator" and/or the "Assigned" person to send notifications to, so in this case also, it would be great to be able to tag another Project Place member to receive a notice, because often I am adding comment information when changing assignments, that I find other Project Place members should be made aware of.

B) Similar case to the above, but for email addresses external to Project Place. I am working on content in an issue, either comments or documents, and I realise that someone in the company needs to be made aware of the information, then the only way I can do that today, is Cut/Paste/Copy and download documents from Project Place then create a separate email in my email client to send the info to the person outside Project Place. This I find I have to do frequently, and it is very time consuming and prone to error at the same time.

Per Lundgren
Per Lundgren

Per Lundgren

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0
Score
72

Please delete my other comment... I was not logged in...

Today, when we communicate regarding a particular issue, we have to send e-mail, and mark that with the issue number. And than, when we get response, we have to search for the issue again and copy->past the text innto it. All this just to keep the thread all through it.

We have many external project members, as well as co-workers, who we dont want to give access to PP, men nevertheless really need to correspondc with within an issue, without having to use a seperate e-mail application...

This would make PP overall MUCH more user-friendly and effective for our point of view.

Anonymous
Anonymous

Anonymous

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That sounds great. We cross our fingers!!

Anonymous
Anonymous

Anonymous

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We appreciate that. In fact, this has become crucial for us to continue using PP.

We cannot continue copy -> paste all contence when corresponding within issues that involves our users as well our datacenter in Denmark.

Per Lundgren
Per Lundgren

Per Lundgren

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0
Score
72

We appreciate that. In fact, this has become crucial for us to continue using PP.

We cannot continue copy -> paste all contence when corresponding within issues that involves our users as well our datacenter in Denmark.

I understand that this is crucial for you. We are looking at some ways of solving the need of emailing information out and getting input for issues from people who are not project members.

Maybe a review type process?

Per Lundgren
Per Lundgren

Per Lundgren

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0
Score
72

I'm not sure what you mean with "review type process" ?

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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0
Score
41
Team

We are designing this at the moment and would like more input. If you want a chance to influence this process send your e-mail address to us and our design team will contact you back. Send your contact details to support@projectplace.com for my attention to take part.

Best regards,
Karolina

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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0
Score
41
Team

This is in testing...hopefully is the testing goes well it will be implemented in next release.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

This was implemented in last night's release. We are very curious how you will like it:) Please feel free to test the new functionality and tell us what you think

DIMELO - innovation management specialist