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Anonymous
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Anonymous

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This has now been implemented. I hope you like it. In the settings for Issues you can decide who should get these notification e.mails.

Comments (4)

Thomas Texter
Thomas Texter

Thomas Texter

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exactly what I am looking for. Our customers usually use the webfrontend to create a new issue in the inbox. The issue reamins in the inbox until someone from our team is picking up the issue and changing status/assignment etc.
I would expect that as soon as a new issue has been created a notification will be sent out to a certain email adress (e.g. project-support team distribution list).
Thanks
Thomas

Anonymous
Anonymous

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This is also exactly what I am looking for. That way we can update our project in project place with a distribution list instead of periodically asking the customer to change the list of people to inform about new issues.
This is especially important when using project place as a central log and to handle issues regarding to service level agreements with a customer.
I hope you can implement the feature in the near future.

Regards
Jesper

Anonymous
Anonymous

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Good input. We can certainly understand the need to get faster notification of new issues. This will remain in the quality backlog.

Anonymous
Anonymous

Anonymous

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This has now been implemented. I hope you like it. In the settings for Issues you can decide who should get these notification e.mails.

DIMELO - social media platform editor