Issues and tasks should be linked (related/connected).
Example:
The customer posts an issue.
The project leader creates a number of tasks to solve the issue.
It should somehow be easy to see that the issue has these tasks linked to it.
When the tasks are finished, it's automatically reported back to the issue and it is closed.
I like this idea.
Good idea. It would save a lot of time and worry.
Agree absolutely. It is logical. You have issues, which are not identical with tasks. If they were, then you needed no issues. Issues differentiate by the fact, that they are not assigned directly to somebody.
Option 1: In the moment you assign a ressource to the issue, the issue is converted to a task and the issue is deleted/cancelled.
Option 2: The issues always will be existend unless the status is not set to "resolved". But then the requested functionality to link it to a task is more than logical.
Unimportant which of both opitions projectplace decides to follow, as long as not one of both options is implemented in projectplace, there will be an inconsistency.
Hope, you consider this also as being necessary. Go for it, you can. ;-)) Time for a change. ;-)
Regards,
Joachim Schirra
Ideas with status Business Case require a bit more development and might affect several parts of the system. These will therefore have to be prioritised against other new development. The way we do this is by writing a business case for the development and then discussing the prioritisation of the business cases. We write business cases for the top ideas in this category.
Exactly Joachim!
I was just about to write an idea covering a combination of 1 and 2. When an issue is assigned to someone AND there is a due date you should be able to get the possibility to create an activity (or rule-based automation). I think there should also be an interaction back and forth between issues and activities. An issue typically generates an activity that is followed by one or more actitvities that all map to a set of worksteps and issue statuses. F ex. Requirement-Specification-Design-Develop-Test-Deliver-Operate-Support. The basic issue may still be one, but a bunch of sequential (and also possibly some parallell) activities ensue.
Very important idea! It would be very efficient if you could create and follow-up Issues in the "Task-view" for each sub-task. You then introduce more understanding of what you do in your project and where you are within the completion of each task. As mentioned in previous comments: you need to complete several Issues to complete a Task. The connection is obvious, but today both these views seems to live their own lives....A lot of hard work to use both tools according to me and my collegues. It is hard to motivate people to use Issues. Using the Task view is easier to motivate since it is obvious that we need to structure the project and follow-up the degree of completion in each sub-task, to be communicative (at least). Why not do all follow-up in the same view, keep it together and get it more understandable?
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Karolina Wicksén Jackson-Ward
Ideas with status Business Case require a bit more development and might affect several parts of the system. These will therefore have to be prioritised against other new development. The way we do this is by writing a business case for the development and then discussing the prioritisation of the business cases. We write business cases for the top ideas in this category.