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Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi,

Now you get a warning when you are about to get automatically logged out. You can click in the warning box to stay logged in. I hope this makes it easier for yo to work with Projectplace.

Best regards,

Comments (6)

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

The top ideas with status Quality Backlog are discussed on a regular basis with the design team. These should be minor development, and could include hygiene factors, little things that create a wow effect and ideas that could have a positive effect on a lot of users.

Both myself and a colleague get the same issue when adding comments in document reviews. If we are in for 1 hour plus we appear to get logged of. Please stop this, or warn people that they need to do something. Is not the activity of typing enough to keep us logged on??

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

We are looking into ways of solving this that will not compromise the security. Disabling the auto log-off does not feel like an optimum solution.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi everybody,
There are no plans at the moment to change the time or method of the automatic log out. This is a security feature. However, we are looking at ways to stop the information from disappearing in comments, descriptions and other fields when you get automatically logged out. There is also a project under way to enable single sign on which could enable enterprise users to stay logged in through their network login, for instance.
Best regards,
Karolina

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

We are going through the system to find the various places where we need to keep information even though the user gets automatically logged out. Please let us know in this thread if there are more places we need to look at.

SSO is implemented and available to certain Enterprise users.

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi,

Now you get a warning when you are about to get automatically logged out. You can click in the warning box to stay logged in. I hope this makes it easier for yo to work with Projectplace.

Best regards,

DIMELO - innovation management specialist