Reviewing this topic - the current solution allows 2 hours of inactivity before logging out the user, unless the 'Keep-me-logged-in' checkbox is chosen during login, in that case the session is two weeks. Is there anybody that still experiences issues with the auto logout?

Comments (21)

Hi Johan!
Thanks for your feedback! According to our support you are automatically logged out if you have been inactive for 40 minutes. Do you have any input for what you would prefer? I have not heard of any direct plans of changing this but we always appreciate to get this sort of feedback and maybe we could then look into this again.
Best regards
Silvija

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Hi there,
I'd like an option where I can set the inactive time to loggout myself. If thats not possible at least 2 hours would be good.
It is a bit annoying to have to login and go back to where I was - also I have lost work this way.
Another argument is that I can handle my own security and I find it hard that Projectplace staff knows my needs of security better than me :)
Best / Johan

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Thanks a lot!

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Yep.
Attched via email.
It's a PP symbol, the app symbol, I press in chrome.
Is there a way to attach here?

Yes, below the comment field when you are typing there is a button called "Add a file". Please use that one and your file will be added as an attachment with your comment.
Best regards
Silvija

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Nothing happens when I press "Add a comment"

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I mean, there isnt any "Add a file" button.
There are two buttons
1. Post comment
2. Add a comment

Please do some thing about the auto logged out. It is a shame for such good system.
All my colleges say that PP is nice ,, BUT the short time for auto logged out is extremely annoying.

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Answer to if I check "keep logged in".
Yes I do. But that doesn't stop the auto log out problem.
Which, as Tommy says above is VERY annoying.
Please let us users decide this...

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Anyone more who wants to change this, so you can control log out time your self? Speak up your mind so we can get it changed!
Johan Årström

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Auto-logout is a bit annoying if you work in Projectplace the whole day with breaks in between

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Ok. Thanks. Johan.

Up till now users have been logged out after one hour of inactivity. Since last week we have adjusted this time to two hours. We will follow this up and see if you still find too short.

Also there will be other improvements done later this year.

DIMELO - SocialCRM software editor