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Hi!
Thank you for your feedback! It is always difficult to find the right balance when it comes to how you best onboard new users. Some users do appreciate to get some brief introduction before starting but as in your case may feel you want to try out yourself first. I can inform you that during the spring we will look at the onboarding process and not only in the service but also other activities we do to onboard users in the best way, such as emails, training and so on. If you would like to let us know your other onboarding experience besides what you already mentioned we would be more than happy. Thank you!

Best regards
Silvija

DIMELO - social media platform editor