Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

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Hi Gerhard,

I am unable to reproduce your problem. I have tested different methods of updating in IE 11. What method do you use to update and which web browser do you use?

Best regards,
Karolina

Comments (4)

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi Gerhard,

I am unable to reproduce your problem. I have tested different methods of updating in IE 11. What method do you use to update and which web browser do you use?

Best regards,
Karolina

Anonymous
Anonymous

Anonymous

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Dear Karolina

I use several platforms and ie 9 to 11. The result is always the same. Under unknown conditions I experience:

  • several open projects and files for editing
  • after edit close file
  • the dialogue to save, unlock and comments to the update turns up
  • the version number is not refreshed
  • a manual refresh does not help
  • versions shows the correct one, documents line not
  • I have to change to another project in this window and re-select the project
  • What can I recort in the sequence to give you ainformation you can analyse?
    with best regards
    Gerhard

Gerhard Wagner
Gerhard Wagner

Gerhard Wagner

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0
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4

Does it make sense to you that I send you screen shots on what I do and what the result is?

with best regards
Gerhard

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