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Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Problem was caused by refresh

Comments (4)

Hi Carl Hampus,

Thanks for your feedback. There are two reasons this can happen:

1. The group is brand new. After creating a group, please refresh the browser to have it show up in lists.
2. The group has no access to the folder in which the document resides. If the group access is "no access" to the folder, you can not select it as a recipient.

Please let me know if this helped you.

Best regards,
Karolina

Hi Karolina

Thanks for your email. I chatted with the support function and they told me to clear my internet cache, which worked.

Vänliga hälsningar
Carl Hampus

Hello,

A new comment has been posted by Karolina Wicksén Jackson-Ward on the idea "Group notification":

Hi Carl Hampus,

Thanks for your feedback. There are two reasons this can happen:

1. The group is brand new. After creating a group, please refresh the browser to have it show up in lists.
2. The group has no access to the folder in which the document resides. If the group access is "no access" to the folder, you can not select it as a recipient.

Please let me know if this helped you.

Best regards,
Karolina

You can reply to this email to comment the idea too.

You can view the details at http://ideas.projectplace.com/feedbacks/132945-group-noti...;

Thank you!

This e-mail was sent to cekeroth@deloitte.se<mailto:cekeroth@deloitte.se>, if you do not wish to receive any further information about this idea, please follow this link: http://ideas.projectplace.com/feedbacks/132945/monitorshi...;

 
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Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Problem was caused by refresh

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