Silvija Doncev
Silvija Doncev

Silvija Doncev

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0
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1
Team

We no longer develop any new functionality in the tool Issues.

Comments (4)

Hi Philllip,

Thanks for your idea. Could you please elaborate on this so that we understand the workflow for you? What generates the issue - how does it end up in Issues and what type of work typically stays in Isuses and when do you decide that it needs to become a card.

Would the possibility for you to email straight to a board solve your workflow?

Best regards,
Karolina

Matthijs Hols
Matthijs Hols

Matthijs Hols

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0
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6

"Would the possibility for you to email straight to a board solve your workflow?"

To answer the question in short: Yes!

The customer would send an e-mail with questions and we would then decide how to classify this request. Change/support/sales related/etc. According to this classification we can move the card into the right swimming lane on the appropriate bord.

Silvija Doncev
Silvija Doncev

Silvija Doncev

Level
0
Score
1
Team

We no longer develop any new functionality in the tool Issues.

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