Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi Mari,

I understand that this is frustrating. Please check that the MIME type of the file is set correctly in the properties of the file. Also, try saving the file locally and using the menu option "new version" to upload.

Please let me know if the problem persists after checking this. In that case also let me know which application you use to edit the document, eg microsoft word 2010 or open office

Best regards,
Karolina

Comments (1)

Karolina Jackson-Ward
Karolina Jackson-Ward

Karolina Jackson-Ward

Level
0
Score
41
Team

Hi Mari,

I understand that this is frustrating. Please check that the MIME type of the file is set correctly in the properties of the file. Also, try saving the file locally and using the menu option "new version" to upload.

Please let me know if the problem persists after checking this. In that case also let me know which application you use to edit the document, eg microsoft word 2010 or open office

Best regards,
Karolina

DIMELO - innovation management specialist